Refund Policy
- You've picked a special or customized package.
- The primary design concept has been accepted (for any service).
- The logo has been finalized.
- The website was designed, developed, and launched.
- You've asked for changes.
- The project has been cancelled for reasons unrelated to the project.
- It has been more than two weeks since the company has been contacted.
- One of the company's policies, or policies, has been broken.
- For the same project, another company or designer has been approached.
- There isn't enough information in the creative brief.
- A thorough redesign has been requested.
- If the payment is for a domain name and hosting.
- If the payment is for a domain name and hosting.
- The company is going out of business or changing its name.
- After consulting with the Project Manager, the customer may be entitled to a 50% refund.
- Company Management reserves the right to approve the reimbursement.
- The decision of management will be final in this case.
- If a customer purchases a service bundle and is displeased with one of the services, a refund will be issued for that service only, not the entire bundle.
- Orders that are canceled prior to the start of a project for any reason other than the design servicewill be charged a 50% percent cancellation fee.